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[Closed] 1 page in my site is not translating

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This topic contains 3 replies, has 2 voices.

Last updated by Bobby 1 year, 8 months ago.

Assisted by: Bobby.

Author Posts
September 21, 2023 at 5:54 pm #14441551

mandeepD

I want to translate 1 page in my site to spanish, but it doesn't seem to work

I tried debugging it with the steps i found online, the first translation job was in review for almost 2 days, so i tried to delete it and translate if again. then I opened the page and edit - save the translations one by one.. but that doesn't seem to work either.

hidden link

When i check the console after pressing the review button on the translations queue page, this is what i see..

scrnsht-err-console.jpg
September 21, 2023 at 10:03 pm #14442599

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi there,

As a first step please go to Plugins->Add new -> Commercial tab -> Check for updates and upgrade to the latest version of WPML

Once done please try again.

If the issue persists go to WPML->Support->ATE error logs and share the top 3 errors with me.
September 22, 2023 at 11:17 am #14446653

mandeepD

hi,
we updated the plugin to the latest version, but we're still having the same issue.

here are the top 3 errors on the ATE:
{"url":"https:\/\/ate.wpml.org\/api\/wpml\/languages\/mappings","requestArgs":{"method":"GET"},"status":503}

{"url":"https:\/\/ate.wpml.org\/api\/wpml\/jobs\/77472738\/clone","requestArgs":{"method":"POST","body":{"id":77472738,"notify_url":"https:\/\/www.staging-sprptch.com\/wp-json\/wpml\/tm\/v1\/ate\/jobs\/receive\/53","site_identifier":"30303133-3931-5464-a362-363661663232","source_id":"188","permalink":"https:\/\/www.staging-sprptch.com\/brand-influencers","ate_ams_console_url":"https:\/\/www.staging-sprptch.com\/wp-admin\/admin.php?page=tm\/menu\/main.php&sm=ate-ams","job_type":4}},"status":503}

{"downloadUrl":"https:\/\/ate-production.s3proxy.wpml.org\/translated_xliffs\/xliffs\/052\/452\/865\/original\/translated_76170758_Home20230913-1826941-128as5s.xliff20230913-18382-ayptd0.xliff?Expires=1695213894&Signature=cvk4l75TsDidcoKKaQ9o5GidSW3W0dZ2Mt71Qmj3iWfTNWtLaHomqzqrFa4-VMvzaKdOYJidm1p5YYBFPysBY3Fs6e7r64JWfwUgCQmYbbBA4T~RDDMjQYZlBlxscJ7kjQ~IUJwOIm0vcPTWc4boO-3dtIGzfU717X0LBDrS2znJy2lzsJ4yFESZYyv7jg66PZoj7yuw3qRmI9GDprzdjdxU4PSKYKVprbGD4J9mg8H5JXIo0ntdkxdei1WYcTeQUvxy~sKbNvO1TZ2E9Pv5RleXBz0GJIdIsAPkf-4cL1xSgxtz5lVc0V7RzROBASBX7d8VyffKi~QNWWesyJnhMg__&Key-Pair-Id=K1C11UVRQNXLRQ"}
September 22, 2023 at 5:44 pm #14448523

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Thank you for sharing the error log.

Please contact your hosting provider and ask them to whitelist the following domains:
wpml.org
cdn.wpml.org
api.wpml.org
api.toolset.com
cloudfront.net

Let me know your results, once done

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