This thread is resolved. Here is a description of the problem and solution.
Problem:
Client's website main site is in Dutch, and the translation is in German. The backend shows the correct translation, but the website itself does not reflect the new translations, displaying old dates from 2021.
Solution:
If you're experiencing an issue where the backend translation is correct, but the changes are not visible on the website, we recommend you try the following steps:
- Ensure you have a backup of your website.
- Navigate to WPML -> Support in your admin dashboard.
- Click the "troubleshooting" link below the plugin versions list.
- In the "Clean up" section, perform the following actions:
# Clear the cache in WPML
# Remove ghost entries from the translation tables
# Fix element_type collation
# Synchronize local job ids with ATE jobs
# Synchronize translators and translation managers with ATE
# Set language information
# Fix post type assignment for translations
- After completing the cleanup, go to the affected page and make a minor modification to the content in the original language.
- Attempt to translate the page again and check if the issue is resolved.
Remember to clear any existing cache on your website and in your browser after performing these steps.
If this solution doesn't look relevant, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by 1 year, 8 months ago.
Assisted by: Mateus Getulio.
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