[Resolved] 2 problems with 2 new pages and linked product pages WPML
This thread is resolved. Here is a description of the problem and solution.
Problem: The client is experiencing issues with WPML where the links from a page to a product and the 'more information' backlink URL are not working in the WPML-translated languages (DE, NL, ES). The problem is that the translated product pages are not accessible to non-admin users. Solution: We recommend checking if the translated product pages are in Draft mode. If they are, you need to edit the product in the default language, switch to the translated language, and then publish the translation. This action should make the translated product pages accessible to all users.
If this solution does not apply to your case, or if it's outdated, we suggest opening a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us through the WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
I have problems with the WPML of two pages + coherent product pages see A] and B]
A] 3-in-1 Bribri Waterfalls Tour [US Default]
hidden link
= 3 button link from page to ”product” on that page, which works fine in the [US Default Language]
Which should like to:
hidden link
product ID [US default] = ID: 248411
From the product page, the more information: link works also acceptable in the [US Default Language]
The problem is that I tried everything, but the links from page to product and the ‘more information’ backlink URL were not working. It does not work in the WPML-translated languages.
= DE
= NL
= ES
B] Fishing page [second Button] with Option B
hidden link
= 3 button link from page to ”product” on that page, which works fine in the [US Default Language]
The problem is the new button with Option B, which links to the following coherent product page.
hidden link
product ID [US default] = ID: ID: 248198
it is the new second button, which links to the new bottom fishing product page, called [Option B: Book Bottom Fishing]
I want to ask you if you can check how I can send you the secured login data:
Besides the WPML [NL UK DE] links not working, I see in the ATE that sometimes, for the WPML Translations, US Default URLs are created, and sometimes NL DE and ES Links are made, though these do not work.
Thank you for contacting WPML support, I’m happy to help you with this issue.
I understand the issue is: on the tour page (hidden link) there is a button link to the single product page (hidden link), but in the second languages, the single product page doesn't work with non-admin users. It works if you log in as the administrator.
This occurs because the translation product page is in Draft mode and only the administrator can view the draft content. You can edit the product in English > Switch to the second language and publish the translation to solve the issue, please check the attached screenshot.
