This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is encountering a '403 ERROR' during the WPML setup, which seems to be caused by the hosting firewall blocking external connections required by WPML.
Solution:
We confirmed that there is no block from our side related to the client's site. To continue the setup without lowering the hosting security measures, we recommend adding the WPML license key directly in the
wp-config.php
file. Detailed instructions can be found here.
However, the client will still need to allow at least one connection to our API for the key validation. Once validated, manual translations can be used without further connections. For automatic translations, there are limitations due to the lack of external connections, as explained in this forum post.
If this solution doesn't look relevant, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 1 reply, has 2 voices.
Last updated by 1 year, 9 months ago.
Assisted by: Mihai Apetrei.