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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to see the English translations for the labels in the "ACF/Field Group/Fields/labels" on their website, even after translating them using WPML's String Translation.

Solution:
We accessed the client's site and changed the return value for the ACF fields from 'value' to 'label'. This adjustment should ensure that the translated strings display correctly on the English version of the site.

If you're experiencing a similar issue with your ACF field labels not appearing in the translated language, we recommend checking the return value settings for your ACF fields. It should be set to 'label' to display the translated strings.

Please note that this solution might be irrelevant if it's outdated or not applicable to your specific case. If after trying this solution you still encounter issues, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 4 replies, has 2 voices.

Last updated by Osama Mersal 1 year ago.

Assisted by: Osama Mersal.

Author Posts
May 13, 2024 at 1:34 pm #15621142

vokos-monoprosopi-saV

Hi
I have translated all the words from Greek to English from ACF under WPLM/String translation but the English translation does not appear in the "ACF/Field Group/Fields/labels" fields hidden link see attachment

how can I translate all the "ACF/Field Group/Fields/labels"

acf.jpg
May 13, 2024 at 1:43 pm #15621197

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

Please try the following steps:

1- Go to WPML-> Theme and plugins localization, select your theme/plugin, and scan
2- Go to WPML-> String Translation
3- Scroll down and click on the "Translate texts in admin screens »" link
4- Search for the needed strings
5- Select the strings
6- Click on the "Add to String Translation" button
7- Then click on the "« Return to String Translation" link
8- Translate the strings, clear the cache, and check the front end

Kindly check our guide to know more about translating texts in the admin texts screen. (https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/)

Best regards,
Osama

May 13, 2024 at 2:02 pm #15621271

vokos-monoprosopi-saV

Hi Osama,
Thank you for your reply
that didn't help me

May 13, 2024 at 2:03 pm #15621290

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

May 14, 2024 at 8:05 am #15623756

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for the access details. I changed the return value to label instead of value. (Kindly check the attached screenshot)

Please check if the English post shows the translated strings correctly. (hidden link)

Best regards,
Osama

2024-05-14_11-04-11.jpg
May 14, 2024 at 8:35 am #15623982

vokos-monoprosopi-saV

Hi
Osama Mersa
Thank you very much, I've solved the problem I've had for a long time