This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was unable to see the English translations for the labels in the "ACF/Field Group/Fields/labels" on their website, even after translating them using WPML's String Translation.
Solution:
We accessed the client's site and changed the return value for the ACF fields from 'value' to 'label'. This adjustment should ensure that the translated strings display correctly on the English version of the site.
If you're experiencing a similar issue with your ACF field labels not appearing in the translated language, we recommend checking the return value settings for your ACF fields. It should be set to 'label' to display the translated strings.
Please note that this solution might be irrelevant if it's outdated or not applicable to your specific case. If after trying this solution you still encounter issues, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.