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[Closed] ACF Blocks with WYSIWYG field adding breaks after every sentence on translated pages

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This topic contains 26 replies, has 2 voices.

Last updated by Osama Mersal 10 months, 3 weeks ago.

Assisted by: Osama Mersal.

Author Posts
July 30, 2024 at 4:32 pm #16021595

patrickA-12

<b>Background of the issue: </b>
I am trying to translate pages with the same paragraph markup (structure) as the original.

<b>Symptoms: </b>
In WYSIWYG field, translated pages are adding breaks (br) after every sentence. Edit: Just noticed its also on standard blog posts, who are also using WYSIWYG Editor.

<b>Questions: </b>
Why are breaks being added after every sentence in the WYSIWYG field on translated pages?
How can I ensure the translated pages have the same markup as the original?
July 31, 2024 at 9:04 am #16023771

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

Please log in to this hidden link">sandbox site and import your field group. After that, please create a test page and translate it to replicate the issue.

If the issue is replicable, please let me know to consult our 2nd tier support team.

Best regards,
Osama
July 31, 2024 at 9:17 am #16023815

patrickA-12

hi osama,

how am i supposed to do this? my fields are assigned to a custom block.
July 31, 2024 at 9:37 am #16023890

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Please create one test custom block to replicate the issue.

Thanks for your cooperation

Best regards,
Osama
August 2, 2024 at 6:17 am #16031721

patrickA-12

Hi Osama,

we created a block with two fields, both show the line breaks after translation.

The german page is the original that we submitted for translation.

Thank you!
August 2, 2024 at 10:17 am #16032753

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

So, the issue doesn't happen on the sandbox site.

Please create a new test page on your site and share its URL.

Also, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama
August 2, 2024 at 10:35 am #16032919

patrickA-12

Hi Osama,

no, it happens in the sandbox too.

Please compare the german test site and the english translation.

If you compare the contents of the page you can see, that the automatic translation (to english) has line breaks after every sentence.

before.png
after.png
August 2, 2024 at 10:55 am #16033041

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for your reply. I disabled the "I prefer bigger segments" option in the translation editor.

Would you please check if the issue persists?

Thanks,
Osama
August 5, 2024 at 8:56 am #16038310

patrickA-12

hi osama,

can you elaborate what excactly you did? we are using auto translate, so we never face the advanced translation editor. our translation settings are attached.

PS: i started a manual translation to access the advanced translation editor setting, changed the said setting, switched to auto again and retranslated. did not changed anything. (see screenshot attached)

i can give you login to a copy of this page if you like.

wpml_preferences.jpg
wpml_settings.jpg
August 5, 2024 at 8:59 am #16038342

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

After changing the setting, please make a minor edit to the page in the default language and update it.

After that, please go to WPML-> Translation Management, send the page to Automatic Translation, and check the translated page on the front end.

Kindly let me know if the above approach fixed the issue.

Best regards,
Osama
August 5, 2024 at 10:13 am #16038748

patrickA-12

hi osama,

please have a look at my previous post. i already tried it, but did not work. do you want to have a look at the copy site? if so, how can i give you (private) access?
August 5, 2024 at 11:17 am #16039342

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama
August 5, 2024 at 2:25 pm #16040715

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for the access details. I created a hidden link">new page on your site to replicate the issue and translated it automatically.

The translated page doesn't have the extra line breaks. Kindly check it on the hidden link">front end.

Also, I checked the translated home page and the text appeared correctly.

Kindly let me know if I missed something while reproducing the issue on the newly created page.

Best regards,
Osama

2024-08-05_17-22-15.jpg
August 5, 2024 at 4:14 pm #16041020

patrickA-12

hi osama,

sorry, i forgot to mention that this block you translated was changed after i made this thread. so this block does not have the WYSIWYG editor anymore, i switched it to textarea.

but i copied the blocks in question on the page you created. its called "iconbox" and still uses the WYSIWYG editor. can you test again?
August 5, 2024 at 4:22 pm #16041084

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Please check the hidden link">page and let me know if it works correctly.

Best regards,
Osama

The topic ‘[Closed] ACF Blocks with WYSIWYG field adding breaks after every sentence on translated pages’ is closed to new replies.