This thread is resolved. Here is a description of the problem and solution.
Problem:
You have a custom 'options' page created with Advanced Custom Fields (ACF) and the options are not rendering in other languages when the language is changed. You've set the mode to 'Expert' and chose 'Don't translate' because the contents of the option page don't need to be translated (e.g., phone number). However, when you switch languages, the content is missing.
Solution:
Currently, the functionality to disable translation for ACF option pages and ensure they render correctly in all languages regardless of the translation settings is not available. This issue has been escalated internally as a feature request. As of now, there are no plans to implement this due to limited demand, but it remains open in our internal tracker for future consideration.
If this solution does not apply to your case, or if it becomes outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum.
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