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This topic contains 1 reply, has 2 voices.

Last updated by Shekhar Bhandari 1 year, 7 months ago.

Assisted by: Shekhar Bhandari.

Author Posts
December 4, 2023 at 8:57 pm #14991483

florianB-12

I am trying to:
Use the WP Admin Interface

Link to a page where the issue can be seen:
(Link works once, Problems are visible in Browser console, Please DO NOT Break something as it is the live site)

I expected to see:
A working WP Admin

Instead, I got:
The WP Admin Styles cannot be loaded. In The Browser Console you can see the warning messages according to the attached printscreens.

If I enable the constant "SCRIPT_DEBUG", the styles of WP Admin are correctly loaded. As soon as i remove it again, the styles cannot be loaded again. Instead of I see a 500 Error for the call for load-styles.php (see printscreen)

SCR-20231204-szct.png
fn.submit.png
fn.click.png
December 5, 2023 at 9:56 am #14995073

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello @florianB-12,

Thank you for contacting WPML support. I'd be happy to assist you on this issue.

Please don't add login details to the tickets as this is a public forum, we will open a private form if needed.

Also, the login url was not working so, I need to request temporary access (wp-admin and FTP) to your site to be of better help. You will find the needed fields for this below the comment area when you log in to leave your next reply. hidden link

This info is private and available to you and supporters only. Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note that:

#1
Backup (both files and database) your site before giving us your credentials. You can use a plugin for this if you like. I often use the Duplicator plugin for this purpose.
See: http://wordpress.org/plugins/duplicator/

Duplicator instruction
hidden link

#2
It would be better if you gave me the test site rather than the live site.

#3
If the issues need some changes in the plugin updates/disabling we will install a plugin called “duplicator” and replicate the site on our local server for testing.

Look forward to your reply.

Thanks

December 6, 2023 at 7:29 am #15004005

florianB-12

I have re-uploaded wp-admin and wp-include folders and now it works again.