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This topic contains 3 replies, has 2 voices.
Last updated by Waqas Bin Hasan 1 year, 6 months ago.
Assisted by: Waqas Bin Hasan.
Author | Posts |
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November 12, 2023 at 11:08 am #14783641 | |
ya-huiY |
In your documentation(https://wpml.org/documentation/related-projects/creating-multilingual-forms-using-wpforms-and-wpml/#using-translated-forms-in-pages), I followed the steps and finished the step "Translating a form using WPML’s Advanced Translation Editor". |
November 14, 2023 at 8:52 am #14794995 | |
Waqas Bin Hasan WPML Supporter since 05/2014
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Hi, Thank you for contacting the support. In the same guide, under "Using Translated Forms In Pages" (https://wpml.org/documentation/related-projects/creating-multilingual-forms-using-wpforms-and-wpml/#using-translated-forms-in-pages), it is mentioned that:
If you've exactly done the same but still having the said issue, please provide the debug information of your website for an overview of your setup. See https://wpml.org/faq/provide-debug-information-faster-support/ for more information. I've enabled the debug information section for your next reply. Additionally you can also take a look at https://wpml.org/faq/checklist-before-opening-a-ticket-in-wpml-support/ and cross-check for a few initial fixes. See https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ for details on privacy and security. Regards. |
November 15, 2023 at 2:19 pm #14809837 | |
ya-huiY |
Thank you for your prompt reply, I am sure I followed your guide, after using WPML trasnlating the form into 4 languages, as in your description, "you can insert it into any page using the WPForms block". But I didn't see any WP forms in all of the languages interface except English!(English is the language when I create the original form). Please see attached 2 pictures, you will know in German and French interface, I can't see any form from WPform inside, therefore I was not able to insert any form. |
November 16, 2023 at 6:03 am #14822083 | |
Waqas Bin Hasan WPML Supporter since 05/2014
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Thank you for the updates. I need to take a closer look at your site. So I request temporary access (WP-Admin and FTP), preferably to a test site where the problem has been replicated. Your next answer will be private, to share this information safely. Also provide detailed steps to reproduce the issue and links to pages in admin and on frontend. IMPORTANT: Please take a complete backup of the site to avoid data loss. I may need to activate/deactivate plugins also. See https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ for details on privacy and security. |
November 18, 2023 at 10:03 am #14867603 | |
ya-huiY |
Hi Waqas Bin Hasan, |