I tried entering the information to describe my website, but I keep getting an error without any explanation of what’s wrong. I can’t understand how to proceed in this situation.
I’ve tried both short descriptions with just a few words and longer descriptions with full sentences, but I always get the same error. I have available credits, so I don’t understand why it won’t let me move forward.
Thanks for your patience. Our 2nd Tier Support team has checked the issue and it appears to be caused by the redirection rules in your .htaccess file. I tested the site using the default WordPress .htaccess, and it works correctly. Please exclude wp-json files from your redirect rules.
Default .htaccess
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress
