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Supporter timezone: America/New_York (GMT-04:00)

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Last updated by Lauren 1 day, 21 hours ago.

Assisted by: Lauren.

Author Posts
April 9, 2025 at 8:36 am #16911891

Stelios

Hello Lauren,

Let's go back a step. The issue only happens with WPML AI translation. On your demo, for some reason, we can't use WPML AI to translate Greek as we should, while in mine we can.

Please see the following video where I explain and demonstrate this:
hidden link

This is the first thing to fix, because otherwise we won't be able to replicate the issue.

We could also schedule a meeting to see this together.

April 10, 2025 at 1:00 am #16916297

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Okay, I found the issue with our sandbox site is that the version of WPML AI is not the same. I'm creating a new fresh install on our cloudways server where we will be able to use the latest version of WPML AI which should include Greek to English automatic translation. As soon as I have that set up, I'll set up WPML and use only the WPML AI translation service and try to reproduce this issue.

April 11, 2025 at 5:10 pm #16923910

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Okay I have a new test site set up under our cloudways server. I activated only WPML AI and mapped the languages just like you have on your site.

I used automatic translation from Greek to English, and here are my test pages:
hidden link
hidden link

Please feel free to login here and try recreating the issue as it is on your live site.
hidden link
u/n: hello@wpml.org
p/w: 3b2tuDfNnR