This thread is resolved. Here is a description of the problem and solution.
Problem:
You are trying to assign credits to your site under development using WPML, but the allocated credits are not appearing on the site.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Go to Plugins → Add New and click the Commercial tab. Then click Unregister WPML from this site.
2. Once the page loads, click on Register WPML. A message asking you to enter the site key will appear. Click on Get a key for this site.
3. In your WPML account, complete the site key wizard.
4. Copy your new key and paste it in the Commercial tab. When done, you can delete your old site key in the WPML account.
5. Assign the credits to this site.
Please note that this solution might be irrelevant if it’s outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 7 replies, has 0 voices.
Last updated by 2 weeks, 4 days ago.
Assisted by: Andrey.