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This thread is resolved. Here is a description of the problem and solution.

Problem:
I am trying to configure automatic translation with Azure Translator on our staging site. We are testing this solution, but I am encountering several issues. The link to the page where the issue can be seen is: https://stage.eyemedinfocus.com/wp-admin/admin.php?page=tm%2Fmenu%2Fmain.php.

Symptoms:
1) I can't find where to put my Text Translation URL and Key 1 and Key 2. 2) I see a message: 'This site has moved to a new location. You or someone else moved this site to https://stage.eyemedinfocus.com. Please keep in mind that: Translations that you do at https://stage.eyemedinfocus.com will not appear on this site. You cannot edit translations on this site. The site at https://stage.eyemedinfocus.com is using the same credits for automatic translation as this site. If you didn't intend to move this site to https://stage.eyemedinfocus.com, you can indicate that this site should be at https://www.eyemedinfocus.com.' 3) When I go to Translation Management, the screen is blank. 4) I see: 'Your default language, English, must be mapped to a supported language in order to use automatic translation.'

Questions:
Where do I input my Text Translation URL and Key 1 and Key 2?
Why is the Translation Management screen blank?
How do I resolve the message about the site moving to a new location?
How do I map my default language, English, to a supported language for automatic translation?

Solution:
I was able to figure out what was wrong. I had to update our site's content Security Policy to allow access to asm.wpml.org. Now the screen is loading.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 4 replies, has 0 voices.

Last updated by Lauren 4 weeks ago.

Assisted by: Lauren.

Author Posts
August 11, 2025 at 2:58 pm #17310419

hansonT

Background of the issue:
I am trying to configure automatic translation with Azure Translator on our staging site. We are testing this solution, but I am encountering several issues. The link to the page where the issue can be seen is: hidden link.

Symptoms:
1) I can't find where to put my Text Translation URL and Key 1 and Key 2. 2) I see a message: 'This site has moved to a new location. You or someone else moved this site to hidden link. Please keep in mind that: Translations that you do at hidden link will not appear on this site. You cannot edit translations on this site. The site at hidden link is using the same credits for automatic translation as this site. If you didn't intend to move this site to hidden link, you can indicate that this site should be at hidden link.' 3) When I go to Translation Management, the screen is blank. 4) I see: 'Your default language, English, must be mapped to a supported language in order to use automatic translation.'

Questions:
Where do I input my Text Translation URL and Key 1 and Key 2?
Why is the Translation Management screen blank?
How do I resolve the message about the site moving to a new location?
How do I map my default language, English, to a supported language for automatic translation?

August 11, 2025 at 5:07 pm #17311016

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Please see my previous reply and let me know once the migration has completed so that I can test the copy of your site in minimal settings. Thanks!

August 11, 2025 at 6:35 pm #17311201

hansonT

I was able to figure out what was wrong. I had to update our site's content Security Policy to allow access to asm.wpml.org. Now the screen is loading.

Now the question is, how do I setup my own Azure Translator? I have a key and a url.

Screenshot 2025-08-11 143454.png
August 13, 2025 at 12:55 pm #17317567

hansonT

The question is:

How do I setup my own Azure Translator? I have a key and a URL from Azure.

August 13, 2025 at 1:10 pm #17317661

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

It is not possible to use your own key with WPML translation engines. You can select which engine you prefer from WPML -> Translation Management -> Tools and order which engines you prefer to use.