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Supporter timezone: America/Argentina/Buenos_Aires (GMT-03:00)
This topic contains 4 replies, has 1 voice.
Last updated by Otto 1 month, 2 weeks ago.
Assisted by: Otto.
Author | Posts |
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April 21, 2025 at 3:56 pm #16952105 | |
abdulazizA-51 |
Background of the issue: Symptoms: Questions: |
April 21, 2025 at 4:05 pm #16952208 | |
abdulazizA-51 |
[removed] |
April 22, 2025 at 11:00 pm #16957437 | |
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Hi there, While waiting for one of my colleagues to start working on your ticket, please note that this is a public thread, and the shared access details have been removed. If you need to share access to the site please only do when we have enabled a private field reply. (I have enabled it for your next reply) Regarding the Fatal Error you are receiving, if possible share with us your error log. We would need to see the detail of the error. You can see how to enable debug logging here: |
April 23, 2025 at 2:01 pm #16960373 | |
abdulazizA-51 |
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It has more than 500 translators working in more than 120 languages. It works with small to medium-size businesses in a variety of industries.","url":"https://wpml.org/go/star7/","logo_url":"hidden link","logo_preview_url":"hidden link","project_details_url":"","add_language_pair_url":"","custom_text_url":"","select_translator_iframe_url":"","translator_contact_iframe_url":"","quote_iframe_url":"","has_translator_selection":false,"project_name_length":128,"suid":"cd018f1ac09ae85bc8dfec7a72eb56c3","doc_url":"https://wpml.org/translation-service/star7/","notification":true,"tms":false,"has_language_pairs":true,"deadline":true,"oauth":false,"oauth_url":"","popup_message":"","how_to_get_credentials_desc":"A Geo Group team member will email a unique API Token to you","how_to_get_credentials_url":"https://wpml.org/translation-service/star7/#receiving-api-token","client_create_account_page_url":"https://wpml.org/translation-service/star7/#requesting-account","partner":true,"review_url":"https://wpml.org/submit-your-review/?parent_translation-service_id=1537725","uses_ate":false,"self_registered":false,"recommended_maximum_number_of_jobs_per_batch":0,"auto_refresh_project_options":false,"custom_fields":[{"label":"API token","name":"api_token","type":"text"}],"default_service":0,"translation_feedback":true,"feedback_forward_method":"api","rankings":{"quality":0,"quality_ranking":0.0,"speed":0,"speed_ranking":0.0,"popularity":1,"popularity_ranking":3.0,"primary":0.0,"primary_ranking":3.0},"ratings":{"wpml_average_user_rating":0.0},"specializations":[{"name":"Technical","key":"technical"},{"name":"Business","key":"business"},{"name":"Medical","key":"medical"}],"countries":[{"name":"United States","code":"US"},{"name":"France","code":"FR"},{"name":"Korea, Republic of","code":"KR"},{"name":"Thailand","code":"TH"}],"certifications":[{"name":"ISO-9001","key":"9001"}],"redirect_to_ts?":false},{"id":148,"name":"Crowdin","description":"Crowdin is an AI-powered localization software designed for agile teams and businesses. It empowers companies of all sizes to expand globally by reaching multilingual audiences. With a marketplace of over 600 apps and integrations, Crowdin helps to make the translation process automatic. More than 2.5 million users worldwide use Crowdin to translate websites, mobile apps, software, games, help centers, marketing content, and more.","url":"hidden link","logo_url":"hidden link","logo_preview_url":"hidden link","project_details_url":"","add_language_pair_url":"","custom_text_url":"","select_translator_iframe_url":"","translator_contact_iframe_url":"","quote_iframe_url":"","has_translator_selection":false,"project_name_length":128,"suid":"699e6ed91a275d04372c7289922a5610","doc_url":"","notification":true,"tms":true,"has_language_pairs":true,"deadline":false,"oauth":false,"oauth_url":"","popup_message":"","how_to_get_credentials_desc":"","how_to_get_credentials_url":"","client_create_account_page_url":"","partner":false,"review_url":"https://wpml.org/submit-your-review/?parent_translation-service_id=9054949","uses_ate":false,"self_registered":false,"recommended_maximum_number_of_jobs_per_batch":100,"auto_refresh_project_options":false,"custom_fields":[{"label":"API token","name":"api_token","type":"text"}],"default_service":0,"translation_feedback":true,"feedback_forward_method":"manual","rankings":{"quality":0,"quality_ranking":0.0,"speed":0,"speed_ranking":0.0,"popularity":1,"popularity_ranking":2.0,"primary":0.0,"primary_ranking":2.0},"ratings":{"wpml_average_user_rating":0.0},"specializations":[],"countries":[],"certifications":[],"redirect_to_ts?":false},{"id":117,"name":"Smartcat","description":"Smartcat is an all-in-one platform connecting businesses and translators into a continuous translation delivery loop by combining a collaborative workflow solution, a marketplace, and a network of translation professionals.\r\n","url":"https://wpml.org/go/smartcat/","logo_url":"hidden link","logo_preview_url":"hidden link","project_details_url":"%{server_url}/projects/%{project_id}","add_language_pair_url":"","custom_text_url":"","select_translator_iframe_url":"","translator_contact_iframe_url":"","quote_iframe_url":"","has_translator_selection":false,"project_name_length":128,"suid":"d1c696251639dde597dd81b6fec113a9","doc_url":"https://wpml.org/translation-service/smartcat/","notification":false,"tms":true,"has_language_pairs":false,"deadline":true,"oauth":false,"oauth_url":"","popup_message":"","how_to_get_credentials_desc":"","how_to_get_credentials_url":"","client_create_account_page_url":"","partner":false,"review_url":"https://wpml.org/submit-your-review/?parent_translation-service_id=4145243","uses_ate":false,"self_registered":false,"recommended_maximum_number_of_jobs_per_batch":0,"auto_refresh_project_options":false,"custom_fields":[{"label":"Server URL","name":"server_url","type":"text"},{"label":"API key","name":"api_key","type":"text"},{"label":"Account ID","name":"account_id","type":"text"}],"default_service":0,"translation_feedback":false,"feedback_forward_method":"api","rankings":{"quality":0,"quality_ranking":0.0,"speed":0,"speed_ranking":0.0,"popularity":1,"popularity_ranking":0.83,"primary":5.0,"primary_ranking":0.83},"ratings":{"wpml_average_user_rating":5.0},"specializations":[],"countries":[],"certifications":[],"redirect_to_ts?":true},{"id":82,"name":"Pseudo Translation Services","description":"This is a demo service for learning and practicing the WPML workflow for professional translation. To authenticate please use any string as an API Token.","url":"hidden link","logo_url":"hidden link","logo_preview_url":"hidden link","project_details_url":"","add_language_pair_url":"","custom_text_url":"","select_translator_iframe_url":"","translator_contact_iframe_url":"","quote_iframe_url":"","has_translator_selection":false,"project_name_length":128,"suid":"a31f833a7b129003abe76987b06c8e44","doc_url":"hidden link","notification":false,"tms":true,"has_language_pairs":false,"deadline":false,"oauth":false,"oauth_url":"","popup_message":"","how_to_get_credentials_desc":"","how_to_get_credentials_url":"","client_create_account_page_url":"","partner":false,"review_url":"","uses_ate":false,"self_registered":false,"recommended_maximum_number_of_jobs_per_batch":0,"auto_refresh_project_options":false,"custom_fields":[{"label":"API Key","name":"api_key","type":"text"}],"default_service":0,"translation_feedback":false,"feedback_forward_method":"manual","rankings":{"quality":0,"quality_ranking":0.0,"speed":0,"speed_ranking":0.0,"popularity":0,"popularity_ranking":0.0,"primary":0.0,"primary_ranking":0.0},"ratings":{"wpml_average_user_rating":0.0},"specializations":[],"countries":[],"certifications":[],"redirect_to_ts?":false}] This is the communicate log error in my wpml support and in this you tell me where to send the access private, confirm once and tell me where should I send the access to the website |
April 23, 2025 at 4:11 pm #16961325 | |
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, Let's handle one issue at the time. “Order Received” Page Critical Error in Arabic and Turkish Cause: This issue is likely due to WooCommerce endpoint translation or page configuration. WooCommerce’s “order-received” endpoint might not be recognized in secondary languages, causing a 404 or a fatal error after checkout. If the endpoint slug or checkout page isn’t translated or synced properly, WPML/WooCommerce can’t load the order details, leading WordPress to show a critical error page. (In similar cases, an undefined endpoint index caused the translated thank-you page to be blank) Solution: Verify and fix the WooCommerce endpoint translations for secondary languages. ❌ Please make a full website backup before proceeding ❌ 1. Translate WooCommerce Pages: Ensure that all WooCommerce pages (Shop, Cart, Checkout, My Account) are translated. In your WordPress Pages list, you should see Arabic and Turkish versions of “Checkout” (and other WooCommerce pages). If not, create translations for them. WPML’s WooCommerce Multilingual plugin can help – go to WooCommerce > WooCommerce Multilingual > Status and use the prompts to generate missing pages or translate slugs. Best Regards, |
The topic ‘[Closed] automatic translation error’ is closed to new replies.