Automatic translation not properly working

Tagged: Exception

This topic contains 0 replies, has 1 voice.

Last updated by nathanO-5 1 month, 2 weeks ago.

Assisted by: Lauren.

Author	Posts
November 7, 2024 at 7:00 pm #16379687
nathanO-5	Background of the issue: Automatic translations of products into Portuguese do not appear in the front-end. However, the translations are displayed in the ATE. I have already tried twice to delete the language completely and add it again, but unfortunately without success. I have now lost about 25,000 credits and still have no translations. Symptoms: Translations do not appear in the front-end. Products are displayed without titles and descriptions on the Portuguese Website. Also, translations appear 3x double in the ATE. Maybe this could have something to do with each other? Questions: Why is the automatic translation not working for my products? Is it possible to get back the 25,000 credits made?

Author

Posts

November 7, 2024 at 7:00 pm #16379687

nathanO-5

Background of the issue:
Automatic translations of products into Portuguese do not appear in the front-end. However, the translations are displayed in the ATE. I have already tried twice to delete the language completely and add it again, but unfortunately without success. I have now lost about 25,000 credits and still have no translations.

Symptoms:
Translations do not appear in the front-end. Products are displayed without titles and descriptions on the Portuguese Website.

Also, translations appear 3x double in the ATE. Maybe this could have something to do with each other?

Questions:
Why is the automatic translation not working for my products?
Is it possible to get back the 25,000 credits made?

16379687-Schermafbeelding 2024-11-07 194358.png

16379687-Schermafbeelding 2024-11-07 194340.png

16379687-Schermafbeelding 2024-11-07 192442.png

16379687-Schermafbeelding 2024-11-07 192416.png

The topic ‘[Closed] Automatic translation not properly working’ is closed to new replies.