This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is trying to use automatic translation for various pages and posts on their website. They encountered an issue where a page translated 100% in the Advanced Translation Editor was not fully appearing on the live site. Additionally, the automatic translation status was stuck on 'Refreshing translation status' and the WPML admin bar showed 'Automatic translation status 0 / 2, 0%, less than 1 min remaining' for an extended period.
Solution:
1. We identified that the Website ID used by the Advanced Translation Editor (ATE) to process translations was different from the one registered on the ATE server. We updated the website with the correct ID, which allowed the translation to be processed immediately by ATE and the translation started to appear correctly on the frontend.
2. For a post that was stuck in an 'in-progress' state, we changed the translation method by accessing the post, clicking on the Gear icon, and selecting manual translation. This refreshed the translation method and resolved the issue.
If this solution does not seem relevant to your situation, please open a new support ticket with us.
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This topic contains 18 replies, has 2 voices.
Last updated by 1 year, 6 months ago.
Assisted by: Prosenjit Barman.
