This thread is resolved. Here is a description of the problem and solution.
Problem:
The client experienced multiple issues after translating their website from English to Greek using WPML. These included lost styling on shop pages, untranslated static text, lost product category hierarchy, missing translations under menu buttons, and a non-rendering map on the contact page.
Solution:
We identified that the issues were related to the 'Custom Product Type' template used on the site. The solution involved deleting the translated version of this template to ensure that the default language layout was used instead. This approach resolved the styling issues on the shop pages. For untranslated static text and other layout-related issues, we recommended manually translating the content or deleting and re-translating the specific layouts. If using the same layout builder without specific translations, it's advisable to delete the translated layout, allowing the default language layout to be used.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
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