Bundle Builder not working on translated language

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Our wait time is higher than usual, please make sure you are meeting the minimum requirement - https://wpml.org/home/minimum-requirements before you report issues, and if you can take a look at current Known Issues - https://wpml.org/known-issues/. Thank you.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	-	9:00 – 18:00	9:00 – 18:00	9:00 – 18:00	9:00 – 18:00	9:00 – 18:00
-	-	-	-	-	-	-

Supporter timezone: America/Lima (GMT-05:00)

Tagged: Compatibility

This topic contains 0 replies, has 1 voice.

Last updated by William Allaire 12 hours, 20 minutes ago.

Assisted by: Andreas W..

Author	Posts
March 14, 2025 at 6:58 pm #16818397
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Take note, that I took those changes on the clone site as I do not have access to your live site. On this site it is currently not possible to use the WPML Translation Editor as the migration banner is not working as expected. Would you like me to adjust the field settings on your live site? The private reply form is enabled again.
March 18, 2025 at 10:16 am #16829137
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	The Product Bundle addon were disabled on your live site. I needed to enable it for testing. You have to click "Show system fields" to be able to see the fields. Fields that have not been edited yet, will not show up in the settings. I have adjusted the available fields now. Please test the translation.
March 18, 2025 at 5:27 pm #16831860
William Allaire	OK so I went into the product, went into the translation, saved. Purged cache. Tried in private navigation. Still having the same issue.
March 18, 2025 at 6:08 pm #16831974
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Revising the translated product now, it has the identical settings as its original product. The bundle has items on the translated product. The issue seems to be, how those items are rendered on Frontend. I see you are using many Divi Theme Builder Templates. Is there currently a specific template assigned for thisproduct or maybe are you using one template for all products? If so, please name me the title of the template.
March 18, 2025 at 7:19 pm #16832187
William Allaire	Hello Andreas Thanks for the prompt answer. The template is this one "Template Produit avec Longue Description" Please we do not have any translation issue with the other products on that same template. Thank you
March 19, 2025 at 3:48 pm #16836272
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	On your staging site, the bundle options do not longer show up after updating all plugins. Could you please update "Easy Product Bundles Pro for WooCommerce" to the latest available version and verify if the issue persists? The purpose of this test on your staging is to verify if a third plugin or the child theme is somehow incolced into the issue. (Testing in minimal setup)
March 24, 2025 at 3:39 pm #16853127
William Allaire	Hello We changed the caching plugin to LiteSpeed Cache and we still have this issue. We reached AsanaPlugin (creator of the plugin) and they came back to us with this detailed answer that might help you. See screenshot