Can not review translations that are in the queue due to permissions

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This topic contains 4 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 6 months ago.

Assisted by: Long Nguyen.

Author	Posts
October 11, 2023 at 9:13 pm #14561851
pawelN-8	hello, I am unable to review automatic translations that are in the queue. once I click review I got in a new page: "Brak uprawnień do wyświetlenia wersji roboczych.", which can be translated as "You don't have permission to view drafts." I have follow ALL advices from the second post from Waqas Bin Hasan https://wpml.org/forums/topic/unable-to-review-translations-that-are-in-the-queue/ and it didnt help. I tried Chrome incognito and with profile, Edge inPrivate and with profile, allowed cookies for the navdesign.eu, nothing has helped.
October 12, 2023 at 4:14 am #14562353
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Pawel, Thank you for contacting WPML support, I'd be happy to help you with this issue. Please try some suggestion below and see if it helps: 1. Enable a minimal environment: - Deactivate all non-WPML plugins. - Switch to a standard theme of WordPress. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ 2. For Chrome, go to the Security page by adding this to the URL: hidden link and change security mode (for testing) to "Standard protection" or "No protection (not recommended)". Please check this screenshot hidden link Look forward to your reply. Thanks
October 12, 2023 at 6:15 am #14562673
pawelN-8	Hi, 1. I have just created a staging page using "WP Staging" plugin, I have disactivated all plugins apart from 4 WPML related, I have switch Theme to Twenty Twenty-Three, and changed security option to "No protection (not recommended)" --> still the same issue with permissions on the staging page. 2. I did and both ( "Standard protection" or "No protection (not recommended)") were not working. -- Pawel
October 12, 2023 at 7:22 am #14563209
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. Your next reply is set to private to share the info. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/ ✙ I would need your permission to de-activate and re-activate Plugins and the Theme to change configurations on the site if needed. This is also a reason the backup is critical. Look forward to your reply. Thanks
October 13, 2023 at 1:29 am #14569501
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, I go to WPML > Languages > Language URL Format > Enable option "Auto sign-in and sign-out users from all domains" > Logout and re-login. Then I can review the pending job as well, screenshot hidden link Can you please confirm it works on your end?
October 13, 2023 at 6:01 am #14569813
pawelN-8	Yes, now it works. Thank you very much.