Background of the issue:
I am trying to translate a specific string in a dropdown list on my site hidden link using WPML. The string 'Year' is not appearing in the string translation section.
see loom video: hidden link
Symptoms:
I cannot find the string 'Year' in the string translation section to translate it.
Questions:
How can I find and translate the string 'Year' in the dropdown list using WPML?
I tried deleting and registering the strings, and that registers the correct string for translation but the translation still does not show in the drop down. I have set up a clean install, can you please install a copy of your theme here so I can test and see if I am able to reproduce here? If we can I will escalate this to our compatibility team for further assitance. Here's the link to log in to the test site: hidden link
I was able to install the theme but I can't activate the plugins because I don't have a license for the theme. I'm asking our compatibility team if they have one I can use for testing, and if not, perhaps you can try your license code on the test site that I set up? I did find a ticket that may be related, and it seems the theme developers did not have a solution, but I can't confirm because the link to the site in the other ticket is not working which is why I am trying to duplicate the issue on the sandbox site.
Hi Luaren - please see below for response from theme support
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Reach out to WPML Support (Lauren):
Ask Lauren to register on our support website: StylemixThemes Support hidden link
Provide Us with the Registration Email:
Once Lauren has registered, ask her to provide you with the email address she used during the registration process.
Temporary License Code:
Share the email address with us, and we will grant a temporary license code to the account associated with that email. This will allow WPML support to test and replicate the issue in their sandbox environment.
This approach ensures security while allowing WPML support to fully investigate and address the translation issue!
I hope this helps, and I look forward to resolving this issue for you! Please let me know if you need any further assistance or if there are any other questions.
Hi Lauren - here's what i received from them. you should have access now
Hey there,
Thank you for this email!
I'm glad to inform that we've granted a temporary license code to the account, associated with this email address. She can follow this manual here for the theme activation: hidden link.
I have the theme installed and activated with WPML configured. Could you please set up the filter the way you have it on your live site? Once that is done, I will test the translation. Thanks!
The topic ‘[Closed] cannot find a specific string to translate’ is closed to new replies.
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