Everytime when I go to troubleshoot and synchronize the translation variation relationship or synchro product stock. It is either stuck or when it is completed and refresh, the number of scychronization goes back to what it was before.
I understand the issue you're facing. Please note that after synchronizing the product variations and stock through WooCommerce Multilingual Troubleshooting, it’s normal to see the same number before running the synchronization. This number represents the total number of available variations or products, not the amount left to be synchronized. If the process is completed successfully, the synchronization should be fully completed.
If the variations and stock information still aren't displaying correctly for the translated product after synchronization, please try the following steps, which I hope will resolve the issue.
- Clear the object caches from your site. Ensure that the product translation is completed(You'll see a 'pencil' icon below the language flag)
- Go to the `WooCommerce > WooCommerce Multilingual > Attributes` tab.
- Select the attribute from which the variations have been created.
- Make sure that the Attribute terms has been translated
- At the bottom, you'll see a link to synchronize the attributes. Click on that button and wait till the attribute synchronization is completed. Most of the time, it solves the variations issues in the translation.
For the Stock issue, please try the following steps:
- Please go to WPML > Settings > Custom Field translation
- Click 'Show system fields'
- The page will be refreshed. In the Search box within "Custom field translation" section, enter Stock
- Set the translation preference for the following fields to "Copy"
-- _manage_stock
-- _stock
-- _stock_status
-- _low_stock_amount
-- _order_stock_reduced
- Save the changes.
- Now, make a small change in the default product and save the changes. Then, update the translation.
I hope the information above will help to solve the issue. Feel free to let me know if you need further assistance or clarification. I will be happy to assist.
Under custom field > stock, i actually set all of them as do not translate. Wouldnt that synchronize all the time. Copy once means the value would change after some time right?
Hi There,
I hope you're doing well. Sorry for the delay in responding due to the weekend.
Thank you for the update. Setting the translation preference to "Translate" won't enable synchronization. With this option, you'll need to add stock information for each translation manually. However, if you set the preference to "Copy" (not "Copy Once," as that only copies the data for once), the stock data will automatically be copied to the translated product during the translation process.
This "Copy" setting ensures synchronization, as the stock data will be updated in the translation each time you update the default product.
When you set the translation preference for the field to "Copy," it will instantly apply to all translations. Typically, no translation update is needed, but if the stock data isn’t displaying correctly in the translations even after setting the translation preference to "Copy", you can follow these steps:
- Please go to "WPML > Support > Troubleshooting".
- From the dropdown under "Cleanup" section, select "Product" and click on the `Synchronize Post Taxonomies` button.
These steps should synchronize the product data across translation.
The Attribute section in WooCommerce Multilingual likely isn't displaying any attributes because custom attributes were created while adding the products. If you don't see the variations based on these custom attributes in the translations, first ensure the translation is fully completed, then follow these steps:
- Please go to "WPML > Support > Troubleshooting".
- From the dropdown under "Cleanup" section, select "Variation" and click on the `Synchronize Post Taxonomies` button.
I hope the information above will help. Feel free to let me know if you need further assistance or clarification. I'll be happy to help.
Best regards,
Prosenjit
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