This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was unable to translate the "Shop" page or have it appear in the Menu sync.
Solution:
We suspected that the original "Shop" page might have been corrupted. We recommended the client to create a new shop page and check if it works correctly in both languages and with the Menu sync feature.
If you're experiencing a similar issue with translating your "Shop" page or having it appear in the Menu sync, we recommend you try creating a new shop page and testing it in different languages and with the Menu sync.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 3 replies, has 2 voices.
Last updated by 1 year, 4 months ago.
Assisted by: Osama Mersal.
