Cannot remove credits

Tagged: ATE

This topic contains 0 replies, has 1 voice.

Last updated by davidS-113 7 months, 1 week ago.

Assisted by: Shekhar Bhandari.

Author	Posts
September 3, 2024 at 1:08 pm #16135835
davidS-113	Background of the issue: On my account under the headline 'Sites Using Prepaid Credits' there is a development URL with 2000 credits. I cannot remove those credits because the site and the key do not exist anymore. Symptoms: Cannot remove credits from a development URL that no longer exists. Questions: What can I do to remove the credits from a site that no longer exists?

Author

Posts

September 3, 2024 at 1:08 pm #16135835

davidS-113

Background of the issue:
On my account under the headline 'Sites Using Prepaid Credits' there is a development URL with 2000 credits. I cannot remove those credits because the site and the key do not exist anymore.

Symptoms:
Cannot remove credits from a development URL that no longer exists.

Questions:
What can I do to remove the credits from a site that no longer exists?