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Supporter timezone: Europe/Vienna (GMT+01:00)

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This topic contains 3 replies, has 0 voices.

Last updated by Bigul 1 day, 7 hours ago.

Assisted by: Bigul.

Author Posts
November 22, 2024 at 11:37 am #16433640

sandraS-19

Background of the issue:
I always translate my posts from German to English using the automatic translation feature. I am trying to change the published date of the translated English post. Here is a link to a page where the issue can be seen: hidden link

Symptoms:
I can't change the published date in the English post. Only the day and year can be adjusted, but not the month. The Month field is grayed out.

Questions:
Why can't I change the month in the published date of the translated post?

November 22, 2024 at 6:37 pm #16435060

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hi ,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

To help you faster, I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/

Please try the workarounds suggested in the following ticket after a site backup and let us know your feedback. It looks like related.

https://wpml.org/forums/topic/change-date-of-translated-article/#post-15715944

https://wpml.org/forums/topic/change-date-of-translated-article/#post-15721004

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Thanks!

Bigul

November 25, 2024 at 9:02 am #16438391

sandraS-19

Hi Bigul,

I have exact the same problem which is reported here:
https://wpml.org/forums/topic/change-date-of-translated-article/#post-15715944

And I tried the same workaround:
- I UNcheck the box ("Copy Publishing Date to Translations")
- I made a small change in the default language of that post

However, this has no effect.
The “Month” field is still grayed out in the translated post and cannot be changed.

November 25, 2024 at 4:43 pm #16441321

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Thank you for the updates. Please fill in the private details fields after a full site backup. I would like to access the admin area of your site for further checking. Refer to the following links for more details about our private information sharing policies.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

hidden link

Also, please allow me to create a couple of private posts for testing.

--
Thanks!

Bigul