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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to find two specific strings for translation in the Admin texts of their website's login and register elements.

Solution:
We recommended the client to make a full backup of their site before proceeding. After gaining temporary access to the client's WP-admin, we scanned for strings in the "Houzez Login Register" plugin from WPML -> Theme and plugins localization. We successfully located the strings and they can now be found in WPML -> String Translation, under the domain "houzez-login-register".

If you're experiencing a similar issue, we recommend you to:
1. Ensure your site is fully backed up.
2. Go to WPML -> Theme and plugins localization and scan the plugin or theme you need.
3. Look for the strings in WPML -> String Translation, under the appropriate domain.
For more information you can check our documentation: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#scan-the-theme-or-plugin

If this solution doesn't look relevant to your issue, please open a new support ticket with us.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by Marsel Nikolli 1 year, 4 months ago.

Assisted by: Marsel Nikolli.

Author Posts
January 17, 2024 at 12:39 pm #15194787

damienC-18

Hi,

I'm trying to fully translate the login and register elements of my website.

So far so good except for two strings that I'm unable to find even in the Admin texts.

Can you please help me with those?

Thank you very much.

Best regards,

Damien

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January 17, 2024 at 12:55 pm #15194946

Marsel Nikolli

Hi Damien,

Thank you for contacting WPML Support, I will be happy to help you.


I would need a temporary access to your website to check further the issue, I would need to access your site's WP-admin.

Please make a full backup of your site (files and database) and confirm it in your next reply.

Your next reply is set to private for you to provide the username and password details.

You can safely add your information into these fields.

Thanks,
Marsel

January 17, 2024 at 2:10 pm #15195301

Marsel Nikolli

Thanks for providing the access.

You needed to scan for strings the plugin "Houzez Login Register" from WPML -> Theme and plugins localization, I already did that.

You should be able to see the strings on WPML -> String translation, look in the domain "houzez-login-register".

Let me know if that works for you.

January 17, 2024 at 3:03 pm #15195658

damienC-18

Hi Marsel,

That's amazing indeed I see all the strings to translate.

I took note to use the Theme and plugins localization in the future.

Thank you!