This thread is resolved. Here is a description of the problem and solution.
Problem:
You are trying to link two pages created in different languages (Japanese and English) using Elementor, but they cannot be linked as translations of each other in WPML. The 'Connect with translation' option does not show the corresponding page for linking.
Solution:
We investigated the issue and found that the Japanese translation for the page was marked as in progress. To resolve this, go to WPML > Translation Management > Jobs and cancel the translation job by clicking the "Trash" icon. Then, open the Japanese page and click on the 'Connect with translation' link. Enter the English page name in the search box. Once the page appears in the results, you can successfully connect it with its translation. For a visual guide on how to perform these steps, you can watch this video.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Also, check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
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This topic contains 14 replies, has 3 voices.
Last updated by Prosenjit Barman 2 weeks, 2 days ago.
Assisted by: Prosenjit Barman.
 tristanS-6 |
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.