Cant save pages in elementor and one more problem

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This topic contains 3 replies, has 0 voices.

Last updated by Christopher Amirian 2 months, 1 week ago.

Assisted by: Christopher Amirian.

Author	Posts
May 21, 2025 at 1:23 pm #17057716
katharinaG-10	Background of the issue: I have a page with a translation on my site hidden link. I am trying to edit the original page using 'Edit with Elementor' but encounter issues when attempting to save or preview the page. Symptoms: I am unable to publish (save) or preview the page from Elementor. I can return to the WordPress editor, where I am informed of a newer version of the page in autosave, which I can then save. Additionally, I cannot change the language in the URL and have a typo. Questions: Why can't I save or preview my page in Elementor? How can I change the language in the URL? How do I correct a typo in the URL?
May 21, 2025 at 2:40 pm #17058141
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Welcome to WPML support. May I know what is the reason you think WPML has anything with the issue? Can you test the steps below? - IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website. - Go to "WordPress Dashboard > Plugins" and deactivate all WPML plugins - Check if you can still recreate the issue. - If yes then it is not related to WPML. Thanks.
May 22, 2025 at 7:44 am #17059814
katharinaG-10	Hi - no the issue is related to WPML - when i deactivate WPML there is no problem. This just occurs on sited that are translated - not sites that dont have translation yet.
May 22, 2025 at 12:56 pm #17061911
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Thanks, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website. It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore. Make sure you set the next reply as private. Please also give me the exact steps I need to take to see the issue. Thanks.

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