Can't save with the tags

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Tagged: ATE

This topic contains 10 replies, has 0 voices.

Last updated by Stijn Cornel 1 month, 1 week ago.

Assisted by: Dražen.

Author	Posts
November 14, 2025 at 8:42 am #17577729
Stijn Cornel	Background of the issue: I am trying to translate a page using WPML, but I am unable to save the translation. I attempted to use Alt +1 and Alt + 2 shortcuts. Symptoms: The links on the page cannot be saved during translation. Questions: Why can't I save the translation with the links? Are there specific steps to save translations with links using WPML?
November 14, 2025 at 8:57 am #17577803
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, you have been inactive for a while, so I have created a ticket and lets continue here. Please share admin access and job translation URL so I can further check and if needed escalate to our team. Kind regards, Drazen
November 14, 2025 at 9:43 am #17578097
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, thanks for getting back. I have escalated this to our 2nd tier as it looks like a bug. I will update you soon. Regards, Drazen
November 14, 2025 at 1:07 pm #17579293
Stijn Cornel	Okay thanks!
November 17, 2025 at 12:24 pm #17583923
Stijn Cornel	Hello, Any idea when this will be fixed? Thanks! Stijn
November 17, 2025 at 12:51 pm #17584097
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello Stijn, The issue was escalated on Friday, and since most of the team is not working during the weekend, it will be reviewed and worked on today. I cannot give an exact time for when it will be resolved yet, but I will make sure to check again later today or tomorrow and update you on the progress. I understand this is blocking your work, and we will do our best to get it fixed as quickly as possible. Thank you for your understanding and sorry for the troubles. Regards, Drazen
November 17, 2025 at 1:12 pm #17584164
Stijn Cornel	Hi Drazen, Thanks for your quick reply, looking forward to the solution! Stijn
November 19, 2025 at 5:58 am #17589962
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello Stijn, Just to update you, we are still working on this case and it might take a bit more time. Sorry for delays, I will update when I have some news. Regards, Drazen
November 19, 2025 at 12:03 pm #17591481
Stijn Cornel	Hi Drazen, Okay thanks! Regards, Stijn
November 19, 2025 at 2:27 pm #17592291
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, just to update, the fix will be released later this week or next. Kind regards, Drazen
November 20, 2025 at 9:00 am #17594576
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, this should be fixed now, please check and let me know if you have still similar problems. Regards, Drazen
November 22, 2025 at 8:16 am #17600870
Stijn Cornel	Thanks for your help, it worked! Stijn