This thread is resolved. Here is a description of the problem and solution.
Problem:
You are trying to translate the 'Contact Us' button in the header of your site using WPML, but despite translating the strings as per previous instructions, the button remains untranslated.
Solution:
We recommend following these steps to ensure the string is correctly registered and translated:
1. Navigate to WPML → String Translation.
2. Enable the option 'Look for strings while pages are rendered'.
3. Visit the page where the untranslated 'Contact Us' button appears.
4. Return to WPML → String Translation and check if the string has been registered.
5. If found, proceed to translate the string.
For more detailed guidance, please refer to our documentation on finding strings that don't appear on the String Translation page.
If the issue persists, please provide us with screenshots showing how you added this button.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, do not hesitate to open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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Last updated by 1 year, 8 months ago.
Assisted by: Andrey.
