Background of the issue:
I am trying to translate all strings for my website, but some translations do not appear online. You can see the issue on this page: hidden link. Please add some products to see the problem.
Symptoms:
Some strings that have been translated do not appear online.
Questions:
Why are some translated strings not appearing online?
How can I ensure all strings are properly translated and displayed?
This is pretty strange. There's a chance there are still some other strings with the exact wording that have not been translated yet.
I'm more than happy to take a closer look at this.
I would like to kindly request temporary access (wp-admin and FTP) to your site in order to examine the issue thoroughly. The necessary fields can be found below the comment area. When you log in to leave your next reply, please be assured that the information you enter is private and will only be visible to you and me.
Our Debugging Procedures
I will thoroughly review various settings in the backend to determine if the issue can be resolved. While I will not make changes that affect the live site, it is still advisable to back up the site before granting us access. Should further debugging be necessary, I will create a duplicate and work in a separate, local development environment to avoid any impact on the live site.
- Before granting us access, please ensure that the site files and database are backed up.
If you do not see the wp-admin/FTP fields, please refrain from posting your website details, as they will be made public. Kindly request I enable the private box if you do not see the required wp-admin/FTP fields. You can find the private box by following this link: hidden link
After spending a good amount of time getting familiar with how things are set up in the backend, it seems that these strings are added directly inside the betheme builder, so you can change them inside here: hidden link
Please keep me updated on any new findings you receive from theme support. They might have valuable information that can help us understand what's going on.
I look forward to your reply.
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