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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was facing issues with WPML not translating wpforms and a widget called 'hotspots' on their main page.
Solution:
We resolved the issue with the 'hotspots' widget by adding custom XML configuration to the WPML settings. Here is the code we used:

<wpml-config><br />  <elementor-widgets><br />    <widget name="jet-hotspots"><br />      <fields-in-item items_of="hotspots"><br />        <field>hotspot_description</field><br />      </fields-in-item><br />    </widget><br />  <elementor-widgets><br /></wpml-config>

Please update the home page translations and check if the widget translates correctly.

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 2 replies, has 0 voices.

Last updated by Osama Mersal 1 year, 2 months ago.

Assisted by: Osama Mersal.

Author Posts
February 27, 2025 at 3:42 pm #16757035

nicolasF-39

I am trying to switch to englisch and put /en at the end of the url and it goes right back to german

February 27, 2025 at 3:43 pm #16757039

nicolasF-39

this is the url hidden link

February 27, 2025 at 4:15 pm #16757158

Osama Mersal

Hi,

I checked the forms on the staging site, and the issue persists. I duplicated a form and translated it, which worked correctly. Kindly check this page. (hidden link)

It seems that the current forms or their translations are corrupted, so creating a new one worked correctly.

Best regards,
Osama

February 27, 2025 at 4:47 pm #16757277

nicolasF-39

so i need to duplicate every wpform now and then translate it to work correctly?

February 27, 2025 at 4:48 pm #16757280

Osama Mersal

Hi,

I tried that on the staging site, and it fixed the issue.

Best regards,
Osama

March 1, 2025 at 9:17 am #16763475

nicolasF-39

so i duplicated all of the forms on the home page and translated them but still its not translated when i go to the english version. What am i missing ?

March 2, 2025 at 10:37 am #16765208

Osama Mersal

Hi,

I updated the form and its translation. Then, I updated the home page and its translation.

After that, I checked the form on the front end, which appeared to be translated. (Kindly check the attached screenshot)

Best regards,
Osama

2025-03-02_12-34-39.png