This thread is resolved. Here is a description of the problem and solution.
Problem:
The client deactivated and deleted the WPML plugin but noticed that many tables with the prefix
icl_
remained in the database. The client needed confirmation that these tables were related to WPML and wanted to know how to remove them completely.
Solution:
First, we confirmed that the tables with the prefix
icl_
are indeed related to WPML. To clean up these tables from the database, we directed the client to our documentation on how to properly reset WPML and remove all its data, which includes a step-by-step guide on cleaning the database. Specifically, we pointed out Step 3 of the WPML reset process, which deals with database cleanup. It's important to note that simply deleting the WPML plugin does not automatically remove the data from the database.
Here is the documentation link for the reset process: WPML Reset Documentation
Please be aware that this solution might be irrelevant if it's outdated or not applicable to your case. If the provided steps do not resolve your issue, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket with us.
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This topic contains 3 replies, has 2 voices.
Last updated by 1 year, 7 months ago.
Assisted by: Mihai Apetrei.