This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is using a 301 redirects plugin by WebFactory Ltd. that is not working with WPML and asked for advice on any plugin for 301 redirects.
Solution:
We recommend trying the Redirection plugin, which is fully compatible with WPML. You can find more information and download the plugin here: https://wpml.org/plugin/redirection/
If this solution does not apply to your case, or if it becomes outdated, we encourage you to check the related known issues and confirm that you have the latest versions of themes and plugins installed. If you still encounter issues, please do not hesitate to open a new support ticket. For further assistance, you can reach us on our support forum.
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