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This topic contains 2 replies, has 2 voices.

Last updated by Subash Chandra Poudel 1 year, 7 months ago.

Assisted by: Subash Chandra Poudel.

Author Posts
September 18, 2023 at 6:35 am #14409271

jarmoP

I have problem on my site. After updating the WPML to 4.6.6 and string translations to 3.2.8. I cant save products anymore. If I wait a lot I got error "Connection lost. Saving has been disabled until you are reconnected. This post is being backed up in your browser, just in case"

September 21, 2023 at 2:40 am #14434135

Subash Chandra Poudel

Hi there,

To troubleshoot the issue further, I would need to take a closer look at your site. So would you please mind sharing temporary access (WP-Admin and FTP) to your site? Preferably to a test site where the problem has been replicated.

I have enabled a private reply for you to share the credentials securely, which means only you and I have access to it.

IMPORTANT: Please take a complete backup of the site first to avoid data loss.

✙ I would additionally need your permission to make a copy of the site with plugins like Duplicator and deploy it on my local machine to test the issue further.

Regards,
Subash

September 22, 2023 at 11:54 am #14446919

Subash Chandra Poudel

Hi there,

The seems to be resolved as of now! I tried editing a few products and updating them while the WCML plugin was active and it is working well.

Can you please recheck it your end?

If it works now, most probably this was a temporary issue at your server or browser.

Regards,
Subash

September 22, 2023 at 3:14 pm #14447701

jarmoP

Yes, it works now! Thanks!