Have a nice day on GDPR I use the plugin hidden link. But I have a problem with the translation of the Cookie Policy (EU) subpage. The subpage was generated by the aforementioned Complianz plugin as a shortcode. It looks like this: [cmplz-document type="cookie-statement" region="eu"]. However, I can't see any way to change the content of that shortcode to translate. Can you please help me
Here is the ticket. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
