This thread is resolved. Here is a description of the problem and solution.
Problem:
The client encountered a PHP Fatal error indicating that the class
WPML\Core\Twig_Loader_Filesystem
was not found, even after attempting to reinstall the WPML plugin via FTP.
Solution:
We recommend the following steps to resolve the issue:
1. Ensure you have a backup of your website files and database.
2. Deactivate all WPML plugins if any are active.
3. Access your site via FTP and navigate to the
wp-content/plugins/
folder.
4. Delete all WPML-related folders.
5. Download the latest WPML Multilingual CMS Plugin from your WPML account downloads page.
6. Extract the downloaded plugin and upload it via FTP to the
wp-content/plugins/
folder. Alternatively, you can upload the .zip file using your WordPress Dashboard under Plugins > Add New > Upload.
7. Activate the WPML plugin through your WordPress Dashboard under Plugins.
8. Complete the setup and register WPML for your site, generating a key at the end of the setup.
9. Navigate to Dashboard > Plugins, locate WPML Multilingual CMS, and click on the link that says “Registered” to download and activate all necessary WPML Add-on Plugins.
10. Ensure that the
WP_MEMORY_LIMIT
in your
wp-config.php
file is set to at least 128M.
If this solution does not resolve your issue, please open a new support ticket with us.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by 1 year, 5 months ago.
Assisted by: Marsel Nikolli.
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