Currency display issue in popup with WPML and BeTheme

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	10:00 – 17:00	10:00 – 17:00	10:00 – 17:00	10:00 – 17:00	10:00 – 17:00	-
-	18:00 – 19:00	18:00 – 19:00	18:00 – 19:00	18:00 – 19:00	18:00 – 19:00	-

Supporter timezone: Asia/Kathmandu (GMT+05:45)

This topic contains 2 replies, has 1 voice.

Last updated by Shekhar Bhandari 5 months, 2 weeks ago.

Assisted by: Shekhar Bhandari.

Author	Posts
December 25, 2024 at 8:58 am #16545055
pavelK-39	Background of the issue: I am using WPML with the BeTheme theme and WooCommerce. I’ve implemented a product quickview popup, but I’ve encountered an issue with currency display. After switching the currency using WPML Currency Switcher or the Currency Switcher for WooCommerce plugin, the popup displays prices in the default currency (Polish Zloty - PLN), even if the user selects another currency (e.g., Euro - EUR). The selected currency is displayed correctly across the rest of the site, but not in the popup. I attempted to switch the currency in the popup via PHP using wcml_switch_currency and get_woocommerce_currency(), but the popup does not reflect the selected currency. I ensured the woocommerce_multicurrency cookie is set correctly, but this did not resolve the issue. Link to a page where the issue can be seen: Test server ip 159.223.210.131 address:fedrs.eu Symptoms: The popup displays prices in the default currency (PLN) instead of the selected currency (e.g., EUR). Questions: How can I properly configure the currency to update in the popup? Are additional WPML settings required to handle popups correctly?
December 25, 2024 at 9:00 am #16545074
pavelK-39	hidden link rest api works
December 26, 2024 at 9:19 am #16546488
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Thank you for contacting WPML support. I'd be happy to assist you on this issue. Have you tried disabling all non-WPML plugins, switching to one of the default themes, and checking whether the issue still persists or not? Please remember to create a backup of your site (both files and the database) before making any updates or changes. This is always a good practice. To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site. So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply. hidden link This info is private and available to you and WPML supporters only. Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ Note: Backup your sites before providing the credentials or if possible provide credentials for the test site Look forward to your reply. Thanks

The topic ‘[Closed] Currency display issue in popup with WPML and BeTheme’ is closed to new replies.