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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is facing an issue where custom fields are not displaying on the frontend in translated versions of the website, despite being translated in the String Manager.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Navigate to WPML-> Settings-> Custom Fields Translation section.
2. Select the "Show 'Multilingual Content Setup' meta box on post edit screen" option.
3. Click Save.
4. Edit the property in the default language.
5. Scroll down to the Multilingual Content Setup section.
6. Set those fields to Copy or Translate according to your needs.
7. Click Apply.
8. Update all the properties in the default language.

This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 3 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 1 month ago.

Assisted by: Osama Mersal.

Author Posts
July 3, 2024 at 12:44 pm #15884344

mohammadT-4

Background of the issue:
I am trying to show some custom fields on my website where the English version is working correctly. But when I switch to Turkish or any other language, the custom fields do not show up on my frontend. I have looked at other tickets and tutorials. I managed to find the String location and translate it fully. It is shown as translated in my String Manager. I used Auto-register mode in String Translation and found the strings. Translated them but still not seeing them. The site I need help with is hidden link.

Symptoms:
Custom fields not showing on translation even after String Translated.

Questions:
Why are the custom fields not showing up on the translated version of my website?
Is there a specific step I am missing in the translation process for custom fields?
How can I ensure that the translated custom fields appear correctly on the frontend?

July 3, 2024 at 12:49 pm #15884405

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

Please edit the translated property and check if these fields are not empty. In order to check the translated property, please check the following steps:

1- Go to Properties
2- Switch the language from the top admin bar
3- Edit the translated property
4- Check the problematic fields
5- Make sure they are not empty

Best regards,
Osama

July 3, 2024 at 12:58 pm #15884482

mohammadT-4

Ok. first of all, THANKS for the tip. I don't know why I didn't check it my self. Now it is showing up.

So my problem now is how can I make it automated like the rest of the of the fields. I have agents filling up the website and it is impossible to go to each one of the properties and add them manually.
Thanks in advance

July 3, 2024 at 1:13 pm #15884628

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Please check the following steps:

1- Go to WPML-> Settings-> Custom Fields Translation section
2- Selec the "Show "Multilingual Content Setup" meta box on post edit screen" option
3- Click Save
4- Edit the property in the default language
5- Scroll down to the Multilingual Content Setup section
6- Set those fields to Copy Or Translate according to your needs
7- Click Apply
8- Update all the properties in the default language

Best regards,
Osama

July 3, 2024 at 1:35 pm #15884924

mohammadT-4

Osama. You are the best.