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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are using the Astra theme and are unable to find the image URL needed to translate the logo for different languages on your site.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Navigate to WPML >> Settings page.
2. Temporarily disable the "Automatically detect best options for translating image texts" option.
3. Enable the "Duplicate texts (alt, caption, title) for all media to all languages" option.
4. Click the "Start the Process" button.
5. Re-enable the "Automatically detect best options for translating image texts" option.
6. Clear the site cache.

This approach should resolve the issue with the logo not appearing in secondary languages. If the solution provided here becomes irrelevant due to updates or does not apply to your case, please visit our known issues page and check if there are any related issues. Also, ensure you have the latest versions of themes and plugins installed. If the problem persists, we highly recommend opening a new support ticket at our support forum for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 replies, has 0 voices.

Last updated by Noman 6 months, 2 weeks ago.

Assisted by: Noman.

Author Posts
October 16, 2025 at 7:10 am

carinaN-2

Background of the issue:
I am using the Astra theme and trying to have a separate logo for both English and Arabic languages on my site hidden link. I followed several WPML documentations, including https://wpml.org/forums/topic/wp-astra-theme-wpml-site-logo-wont-change/, but I am unable to find my image URL to translate the logo.

Symptoms:
I cannot find my image URL when trying to search for it, which prevents me from translating the logo.

Questions:
How can I translate the logo if I am unable to find the uploaded image URL?

October 16, 2025 at 2:42 pm #17491041

Noman

I noticed that the logo image was not available in secondary languages so I followed the below steps:

1. Went to WPML >> Settings page.
2. Disabled the “Automatically detect best options for translating image texts” option for a moment.
3. Enabled the “Duplicate texts (alt, caption, title) for all media to all languages” option.
4. Pressed the “Start the Process” button.
5. Enabled the “Automatically detect best options for translating image texts”.
6. Cleared the site cache and the issue was gone.

Could you please check and confirm?

Thank you for your cooperation and patience