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This is the technical support forum for WPML - the multilingual WordPress plugin.

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 1 reply, has 0 voices.

Last updated by Kor 2 days, 10 hours ago.

Assisted by: Kor.

Author Posts
March 19, 2025 at 3:55 pm #16836278

joannaW-8

<b>Background of the issue: </b>
Hi,
I was in contact with one of your colleagues for updating WMPL. I unfortunately had to attend an urgent patient and we could not finish the conversation but he pointed me to debugging WMPL.
Here is the info he wanted, could you please help me out from here? I have a webmaster who does not want to continue working on my website because WMPL is not working and I have a non functional website right now. Many thanks

<b>Symptoms: </b>
We cannot retrieve some of the pages in 2 languages on the website and even the webmaster cannot do this, although the pages and translations are there

<b>Questions: </b>
Please help to update WMPL and debut it

March 20, 2025 at 1:08 am #16837728

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us. Could you please tell me which page you are having issues with the translation?

Also, please edit these missing translated pages and make sure it is set as "published" and not in "Drafts"