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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that the 'safe custody' page exists in English but is missing in several other languages. Additionally, the client requested help to remove a horizontal translation menu from the footer, which was only used when the header was not functioning.
Solution:
We advised the client to remove the unwanted block directly within their Footer template. This can be done by accessing the Footer Template Editor. After removing the block, it is important to re-translate the footer through Translation Management to ensure that the changes are reflected across all languages.

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This topic contains 1 reply, has 2 voices.

Last updated by Marcel 10 months ago.

Assisted by: Marcel.

Author Posts
October 30, 2024 at 2:35 pm #16347846

davidW-125

Hey Marcel, thank you. I just checked each page and it looks like there's now a similar problem with the safe custody page - it exists in English but is completely missing in several of the other languages.

Also, now that the header works, can you help me delete that horizontal translation menu at the bottom of the footer? We only had it as it worked when the header didn't.

Thank you for the assistance.

October 30, 2024 at 2:43 pm #16347879

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

You can remove the block directly within your Footer template here: hidden link">Footer Template Editor.

Afterward, re-translate the footer through Translation Management to ensure the change is reflected across all languages.

Best regards,
Marcel