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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to disable the auto-translate feature on their site but is unsure how to proceed since their translation editor is set to Classic mode, which does not provide an option to change the translation mode.
Solution:
If you're experiencing this issue, we recommend the following steps:
1. Navigate to WPML > Settings.
2. Under Translation Mode, click on Change Mode.
3. Choose 'Translate what you choose', then save your changes.
However, if you are using the Advanced Translation Editor and have automatic translation credits, content might still be translated automatically. In such cases, you can revert the translation by clicking the "Undo Translation" button in the Translation Editor.

We also confirmed that with the Classic Translation Editor selected, automatic translation should not be active, and no content should be automatically translated.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 4 replies, has 2 voices.

Last updated by Prosenjit Barman 2 months ago.

Assisted by: Prosenjit Barman.

Author Posts
September 23, 2024 at 4:46 am #16207277

panagiotisL-3

Background of the issue:
I am trying to disable the auto translate feature on my site hidden link.

Symptoms:
No specific issue or error message mentioned.

Questions:
How do I disable the auto translate?

September 23, 2024 at 7:13 am #16207587

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support.

I understand what you're looking for. If you'd prefer not to have content automatically translated on your site, you can disable the Automatic Translation by following these steps:

- Navigate to WPML > Settings.
- Under Translation Mode, click on Change Mode.
- Choose Translate what you choose, then save your changes.

However, please note that if you have automatic translation credits, the content might still be translated automatically when using the Advanced Translation Editor. If this happens, you can revert the translation by clicking the "Undo Translation" button in the Translation Editor, as shown in this screenshot: hidden link.

I hope the information above helps. Feel free to let me know if you have any other queries or need clarification. I will be happy to help.

Best regards,
Prosenjit

September 23, 2024 at 8:54 am #16208007

panagiotisL-3

My translation editor is already selected to Classic mode (which I want btw). So it is not giving me an option to change translation mode. It is asking me to change the editor to Advance mode instead. Which I don't want to do. Because I prefer the classic editor.

Screenshot attached!

Screenshot 2024-09-23 at 14-21-30 Settings ‹ Erotic Sex Shop Sex Shop Cyprus Online Sex Shop — WordPress.png
September 23, 2024 at 3:29 pm #16210606

panagiotisL-3

KIND REMINDER

September 24, 2024 at 5:11 am #16212348

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thank you for the update.

From the screenshot, I see that the Classic Translation Editor is already selected. With the Classic Translation Editor, you won't be able to select automatic translation, and also no content will be translated automatically. Therefore, I can confirm that automatic translation is not active on your site and none of the content on your site will be automatically translated.

Are you experiencing any translation issues with that setting? If so, please share any details you have, and I’ll be happy to assist you.

Best regards,
Prosenjit