DIVI LIBRARY NOT DISPLAYING SAVED SECTION ON ENGLISH PAGE

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This topic contains 6 replies, has 1 voice.

Last updated by Tunde Maria Kovacs 5 months, 3 weeks ago.

Assisted by: Osama Mersal.

Author	Posts
March 9, 2025 at 6:28 pm #16793474
Tunde Maria Kovacs	Background of the issue: I am trying to save a layout in English or French on my site, hidden link, and I want it to appear in both languages. I have followed a previous chat to translate this but now I want to disable it. Symptoms: The Divi Library is not displaying the saved section on the English page. Questions: How can I disable the automatic translation of saved sections in WPML?
March 9, 2025 at 6:30 pm #16793476
Tunde Maria Kovacs	When saving divi layout french or english, I end up with them in both language. How can I disable the automatic translation of saved sections in WPML?
March 10, 2025 at 5:06 am #16794183
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. Would you please share screenshots or a screen-recorded video while reproducing the issue to help me understand it better? Best regards, Osama
March 10, 2025 at 12:05 pm #16796275
Tunde Maria Kovacs	You will see when layout are saved in a specific language, they appear in both languages in divi library and don't appear when you recall them creating a page, any way to disable that translation feature for DIVI, Layout section would simplify or other solution. Thank you!
March 10, 2025 at 3:46 pm #16797434
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, Thanks for your reply. Please log in to this hidden link">sandbox site and try to replicate the issue. Please let me know if the issue is replicable so I can check it and consult our compatibility team if needed. Kindly note that this sandbox site has Divi and WPML installed. Best regards, Osama
March 10, 2025 at 4:12 pm #16797466
Tunde Maria Kovacs	Not applicable as the screenshots are explaining exactly the issue, which is related to translation, there is nothing I can create in that sandbox or video because I would have to import to many things, a previous agent solved part of this issue in my previous ticket, please review as all is in there. I thought it could be this: Post Types Translation section, locate the Divi Library post type (commonly labeled as et_pb_layout) but it's not there and theme builder is already set to not translatable but something is saving layouts and sections in both
March 10, 2025 at 4:54 pm #16797720
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, Thanks for your reply. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated. Your answer will be private, meaning only you and I can access it. ❌ Please back up your database and website ❌ ✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, Osama
March 10, 2025 at 7:15 pm #16798212
Tunde Maria Kovacs	I figure it out finally, as sections are not appearing but not because of translations but from where you create the layout, all is good, thank you for following up!