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[Closed] Divi templates not behaving as expected in second language

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This topic contains 6 replies, has 4 voices.

Last updated by Andreas W. 1 year, 1 month ago.

Assisted by: Andreas W..

Author Posts
April 29, 2024 at 1:29 pm

fannyV-3

Compare the pages hidden link versus hidden link.

Or hidden link versus hidden link.

Besides that, the Dutch version in missing the Theme Builder Options. hidden link
April 29, 2024 at 2:30 pm
May 1, 2024 at 5:55 am #15583083

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with the first debugging steps and try to help with the issue quickly.

Please make a backup before proceeding.

Go to WPML > Settings > Post Types Translation > Set next:

- et_theme_builder > Set to be Not translatable
- et_header_layout, et_body_layout, et_footer_layout > Set to Translatable or Display as translated option

Go to WPML > Translation Management, Find your templates related, and translate. Clear cache.

Let us know how it goes.

Regards,
Drazen
May 1, 2024 at 6:35 am #15583157

fannyV-3

Did that but:
hidden link

Still showing the default Divi footer and not the footer template.
May 2, 2024 at 10:54 am #15586743

Nigel
WPML Supporter since 02/2016

Timezone: Europe/Madrid (GMT+02:00)

If I click that link and check the footer, then switch to the English version of the same page, I see the same footer.

Similarly, if I visit the pages you originally shared, hidden link and hidden link, the footers look the same on both.

Has the assignment of the footers in the default language been dropped?
May 2, 2024 at 11:10 am #15586763

fannyV-3

OMG I only did what you told me to:

- et_theme_builder > Set to be Not translatable

and All templates are gone now?
I need to get them out of backup first.
May 4, 2024 at 10:52 am #15593374

fannyV-3

Hi Nigel,
I have the backup - restored the Divi theme builder templates and did the suggested changes once again. At first this deleted all templates again in the main language but imported the saved templates json files again and then did all steps suggested.

Now the footer and the post + category template show correct.

I do miss some feautred image in the translated posts here and there (hidden link) below at related - but I started Media Translation again - lots of files so hopefully that will do the last part.

Duplicating media. 3326 left...

Thanks for helping out and I will save this method for Divi translations for the next website!
May 4, 2024 at 3:12 pm #15593581

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

We are glad to hear that you were able to solve the issue.

If you need any further assistance please let us know and I will be glad to assist you.

Bets regards
Andreas

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