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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 5 replies, has 0 voices.

Last updated by Kor 15 hours, 33 minutes ago.

Assisted by: Kor.

Author Posts
August 8, 2025 at 4:39 pm #17306043

vadimP

Hi! 🙂 Yes thank you, it's much better now.

We have a further issue that we hope you might help with.
We have these LMS (courses) post types which:

1. are not available to be duplicated in translation management
hidden link

1.2. When i go in to manually duplicate the course and switch over to the Latvian duplication and try to update, I am faced with a sudden change in language (one that i am not even using) and always get stuck on infinite load on update
hidden link

And, just to confirm, I think this isn't a bug, but just to confirm: there's no way to scan strings from posts content/titles into a domain which then can be acted upon from the string translations, right?

August 11, 2025 at 10:21 am #17309078

vadimP

Hi! 🙂 Did you need more info from me here or am I waiting for a response from your side?

August 11, 2025 at 5:45 pm #17311055

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. My apologies for the delay over the weekend. Could you please update your website credentials here? Also, please record a short screen capture using this free tool hidden link so I can better understand what’s happening on your end.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

August 12, 2025 at 3:18 pm #17314129

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. The credentials from your previous ticket were removed once it was marked as resolved. I’ll address your questions as follows:

1. I’ve updated the ACF Courses field by setting the translation option to “Same Fields Across Languages” here: hidden link . Now, you'll be able to select the courses posts in the Translation Management.

2. Regarding this issue, the debug log shows the following error pointing to the wppverif plugin:

[12-Aug-2025 01:22:48 UTC] PHP Fatal error:  Uncaught Error: Call to a member function set_phone_number_callback() on null in /var/www/vhosts/comadev.lv/olpha.comadev.lv/wp-content/plugins/wppverif/functions.php:67

Could you check on that plugin?

August 13, 2025 at 11:19 am #17317004

vadimP

Hi! 🙂 Thank you! 🙂

Did you manage to see what step in the process produces this error?

August 13, 2025 at 3:21 pm #17318376

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. Referring to the error message, this is what I get from ChatGPT,

PHP tried to call set_phone_number_callback() on a variable that is null. In other words, the wppverif plugin is referencing an object that never got initialized before the call at functions.php:67

Could you check and see if there are any options related to phone number in the translated page that are empty?