Background of the issue:
I've been using WPML for almost 8 years on many different WordPress websites. I prefer using WordPress default editor and 'Translate independently'. When creating a new page, I use the 'Yoast Duplicate post' plugin to duplicate both Italian (default language) and English pages, then edit as needed. This method has always worked on my websites.
Symptoms:
On this specific website, some pages, when duplicated, overwrite the English version with the Italian Elementor content. However, duplicating the English translation works correctly, maintaining the respective page contents.
Questions:
Why do some pages overwrite the English version with Italian content when duplicated?
How can I ensure that duplicating pages maintains their respective language content?
Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+02:00)
To troubleshoot this problem, I'll install the Duplicator plugin and generate packages for further debugging purposes. I'll ensure to exclude all media files to maintain a minimal package size.
Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+02:00)
I installed it and created a package.
To make sure we are on the same page with reproducing, can you record a short video using tool such as hidden link to show me the where this occurs vs. where it works properly?
Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+02:00)
I tried to reproduce this issue here: hidden link
It works properly if I try to duplicate an Italian page. Can you try yourself and confirm if this works properly here?
I tried the same as on your first video on the localhost copy of your site when only WPML plugins are activated, and with the theme set to a WordPress default Twenty Twenty, but the issue with Politex page still occurs.
I confirm that duplication in awesome-drumbox.sandbox.otgs.work works correctly.
Sorry for the dumb question but I don't get the point in using a copy that is very different from my website.
Thanks for the feedback regarding Politex.
The only thing I could think of testing on my part now is creating Politex from blank page, copy both Elementor italian and english contents and try to duplicate that.
Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+02:00)
The purpose of the sandbox test was to determine whether the issue was caused by Yoast Duplicate Post and the fact that English is not the site's default language.
I don't have any other suggestions besides your idea, but I can escalate this to our second-tier support for further investigation.
Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+02:00)
No need to restore anything, I already have a local backup of your site where I made all the tests and where the issue occurs with the "Politex" page in Italian.
Yes, you can remove Duplicator Pro. No work will be done on your site.
I am checking this with 2nd tier team, I'll get back to you as soon as I have any news or questions for you.
Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+02:00)
We've analyzed the issue you've reported. Since it's occurring randomly and we can't consistently reproduce it, the quickest way forward may be to implement a temporary workaround on the affected pages.
This workaround involves temporarily disabling WPML, duplicating the affected Italian and English pages, and then re-enabling WPML to relink the translations.
Could you confirm if you're comfortable with this approach? If not, we can proceed with a deeper debugging process, but the workaround would likely resolve things more quickly.
