The issue is somehow the same of initially reported.
Only difference is "duplication overwrite english content with italian" only happened duplicating "TECHNICAL FABRICS" pages.
In the video I discovered it happened just editing a link.
To explain what you saw: editing the url:
hidden link
to:
hidden link
and then cheking the site caused the /en/ root Homepage to get italian content and delete the english content (2 different times, had to restore backup).
So the issue is that I'm losing english content and the site is unstable.
Frankly I'm more and more scared to continue website development and I try do just do some certain things day by day so I can have an automatic backup at night (my hosting does this)
I will have to use WPML for a big project in the next months and I'm scared of what is happening here.
Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+02:00)
I wasn't accessing your site recently, nor did I make any changes to it since we had created a duplicate using Duplicator.
Here’s what I suggest:
- Please restore the site to its previous state, before the page hidden link was overwritten.
- I’ll reinstall Duplicator Pro and create a new package.
- I’ll then attempt to reproduce the issue locally, so your live site will remain untouched.
- I’ll also escalate this to our second-tier support team for further debugging.
This is unusual behavior, and at this point, I’m not entirely sure what’s happening on your site.
If the logins changed please provide me with the new/updated site access.
I wasn't implying on your fault regarding what's happening.
Since I still need to continue development on this website, I confirm you that I already restored website to previous state a couple days ago. After that I just edited buttons on Revolution Slider and added some media files (just uploaded them). I avoided at all cost to keep editing Elementor pages...I don't trust the stability anymore.
In fact the url it's not "services" and if you check hidden link and hidden link you will see english and italian content correctly.
I confirm you that the login is still the same I created at the start of this ticket.
I won't edit or access the website anymore till you confirm you are done with Duplicator.
Will second-tier support need to edit and test my website or they will do on your package locally?
