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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 1 reply, has 0 voices.

Last updated by Andreas W. 4 days, 8 hours ago.

Assisted by: Andreas W..

Author Posts
November 7, 2024 at 9:57 pm #16380109

marcush-16

Background of the issue:
Efter den tidigare fixen uppstod tre buggar. Jag försöker: 1. Växla från engelska till svenska saknas på skrivbordsversionen. 2. Det svenska produktlagret synkroniseras inte med den engelska versionen. Produkter under titeln 'Bästsäljare' visas inte på den engelska versionen. Uppdatering i Elementor fungerade för svenska, men inte för engelska. Länk till en sida där problemet kan ses: hidden link

Symptoms:
Alternativet att växla från engelska till svenska saknas på skrivbordsversionen. Det svenska produktlagret synkroniseras inte med den engelska versionen. Produkter under 'Bästsäljare' visas inte på den engelska versionen.

Questions:
Varför saknas alternativet att växla från engelska till svenska på skrivbordsversionen?
Varför synkroniseras inte det svenska produktlagret med den engelska versionen?
Varför visas inte produkter under 'Bästsäljare' på den engelska versionen?

November 8, 2024 at 10:19 am #16381514

marcush-16

any update here ?

November 8, 2024 at 10:32 pm #16383647

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

I would like to offer to have a closer look at the problem and request temporary access (wp-admin and FTP) to the website to investigate this issue further.

You can find the required fields below the comment section when you log in to leave the next reply. The information you provide is private, which means only you and I can see and access it.

IMPORTANT
Please be sure to make a backup copy of the website and database before allowing us access.
If you can't see the wp-admin / FTP fields, your post and website credentials are set as PUBLIC. DO NOT publish the data unless you see the required wp-admin / FTP fields.

I may have to install a plugin called "All In One WP Migration" to make a copy of the website where I can investigate the issue further.

However, I would also be very grateful if you could provide a staging site or copy of the website from your server yourself for this purpose. This step would only be required if the issue is replicable on such a staging site.

If you have any questions about creating such a staging site, you can consult your hosting provider. Just take note that WPML should be registered on this site again.

If you are unable to provide such a copy of the site for testing, please let me know on this ticket.

The private response form looks like this:
hidden link

Next time you reply, click "I still need assistance."

Video:
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Please note that we are obliged to request this information individually on each ticket. We may not access any access information not specifically submitted on this ticket in the private response form.

Best regards
Andreas

November 11, 2024 at 9:56 pm #16390328

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Could you please name me an example product which displays the stock sync issue?