Elementor (Pro) Form Checkbox Options Values aren't separated

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This topic contains 3 replies, has 2 voices.

Last updated by Osama Mersal 7 months, 2 weeks ago.

Assisted by: Osama Mersal.

Author	Posts
September 17, 2024 at 9:58 am #16187361
amazing-ideasM	Background of the issue: I have a site under development using Elementor Pro. I created a form with a checkbox options field that contains 3 values/options to choose from. When I try to translate the page using WPML, all the values are presented in a single line. Symptoms: Instead of having 3 radio buttons in the second language, I only have one option because of the translation. Questions: What can I do to ensure the checkbox options are correctly separated in the translated page?
September 17, 2024 at 11:11 am #16187786
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. 1) Please apply the 2nd workaround mentioned on this page. After that, please re-translate the form to fix this issue. 2) It's not related to the issue, but according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/) You can increase it by adding the following code in your wp-config.php file right before the */ That's all, stop editing! Happy publishing. /* line: /* Memory Limit */ define('WP_MEMORY_LIMIT', '256M'); define( 'WP_MAX_MEMORY_LIMIT', '256M'); Best regards, Osama
September 17, 2024 at 3:40 pm #16189697
amazing-ideasM	Hi Osama, Thank you for the fast answer. I did exatly what you said, including the "memory_limit". I already edited the options from the field in the wpml translete editor (e.ate...) as you can see in the picture. But, in the front-end website, it still appears the old translation and only one option. Do i need to do something else? This error already happened in other situations, i translate something in the back-end and it doesn't update in the front-end. I already tried to do a small change a reupload the translation but it also didn't work. I have a question: after i translate the options from the field (like i did), can i activate again the “I prefer bigger segments” again? I don't want every paragraph separated unless it's in this case, but i already updated the form ( supposedly).
September 17, 2024 at 3:46 pm #16189733
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, Thanks for your reply. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated. Your answer will be private, meaning only you and I can access it. ❌ Please backup your database and website ❌ ✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, Osama

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