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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to manually translate English pages to Arabic using Elementor, but encounter an issue where the preview does not load, even in safe mode. The only workaround seems to be starting the Arabic page from scratch.
Solution:
We have identified that the presence of an '/ar' folder in the root WordPress directory is causing the issue with WPML. To resolve this, you should remove the '/ar' folder from the root directory. This adjustment should allow the WPML to function correctly without needing to start your Arabic page from scratch.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.

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This topic contains 15 replies, has 2 voices.

Last updated by Bruno Kos 9 months ago.

Assisted by: Bruno Kos.

Author Posts
September 11, 2024 at 10:48 pm #16168299

Ahmed Sabbour

Thank you for your support, problem solved much appreciated, but one inquiry is there any way to change the language folder "ar" to another thing because there is static pages and ther links placed on printouts material. thanks

September 12, 2024 at 5:05 am #16168689

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

Only through custom languages https://wpml.org/documentation/getting-started-guide/language-setup/editing-wpmls-languages-table/, other than that you can't change the language code.